Hi:
 
 Periodically when I run the game it freezes when I am in the hanger getting ready to launch. The arrows will blink around the launch heading and then freeze along with the music. Following the instructions of Esc-Space-Enter does not work. Nor does hitting Crtl-Alt-Del. I have to perform a hard boot whenever this happens. I recently purchased the game at Walmart--the jewel case version. It says it is version 2.02. I am running Windows ME with 128 MB of RAM. I have attached my diadiag specs for review.
 
 System Information
 ------------------
 Time of this report: 2/16/2002, 22:19:51
 Machine name: A9J1J9
 Operating System: Microsoft Windows ME (4.90, Build 3000) 
 Language: English (Regional Setting: English)
 System Manufacturer: micronpc.com
 System Model: micronpc.com
 BIOS: Award Modular BIOS v6.00PG
 Processor: AMD Athlon(tm) Processor, MMX, 3DNow, ~1007MHz
 Memory: 128MB RAM
 Page File: 59MB used, 1860MB available
 DirectX Version: DirectX 8.0 (4.08.00.0400)
 DX Setup Parameters: Not found
 DxDiag Version: 4.08.00.0400
 
 ------------
 DxDiag Notes
 ------------
 DirectX Files Tab: No problems found.
 Display Tab 1: The file nvdisp.drv is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.
 Sound Tab 1: No problems found.
 Music Tab: No problems found.
 Input Tab: No problems found.
 Network Tab: No problems found.
 
 ------------------
 DirectX Components
 ------------------
 ddraw.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes 
 ddraw16.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 28496 bytes 
 ddrawex.dll: 4.87.00.0700 English Final Retail 6/8/2000 17:00:00 36864 bytes 
 ddraw.vxd: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 30469 bytes 
 ddhelp.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 41984 bytes 
 dxapi.sys: 4.87.00.0700 English Final Retail 6/8/2000 17:00:00 2416 bytes 
 d3d8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1062400 bytes 
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 236544 bytes 
 d3dim.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 638976 bytes 
 d3dim700.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 872960 bytes 
 d3dref.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 140800 bytes 
 d3dramp.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 606208 bytes 
 d3drgbf.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:06:42 58880 bytes 
 d3drg16f.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:07:56 72192 bytes 
 d3drm.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 446464 bytes 
 d3dxof.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 118784 bytes 
 d3dpmesh.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 102400 bytes 
 dplayx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 245760 bytes 
 dpmodemx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 36864 bytes 
 dpwsockx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 77824 bytes 
 dplaysvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 45056 bytes 
 dpnsvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 69632 bytes 
 dpnet.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 237568 bytes 
 dpnlobby.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 98304 bytes 
 dpnwsock.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 118784 bytes 
 dpnaddr.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes 
 dpnmodem.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110592 bytes 
 dpvoice.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 282624 bytes 
 dpvsetup.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 122880 bytes 
 dpvvox.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 184320 bytes 
 dpvacm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes 
 dpvhelp.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 81920 bytes 
 dinput.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes 
 dinput8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 204800 bytes 
 dinput.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 10874 bytes 
 dimap.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 102400 bytes 
 diactfrm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 307200 bytes 
 vjoyd.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 33361 bytes 
 joyhid.vxd: 4.88.00.0400 English Final Retail 11/3/2000 14:35:22 13055 bytes 
 joy.cpl: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 155648 bytes 
 gcdef.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 249856 bytes 
 gchand.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 6144 bytes 
 pid.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 40960 bytes 
 gameenum.sys: 4.07.01.3000 English Final Retail 6/8/2000 17:00:00 10608 bytes 
 hidgame.sys: 4.07.01.3000 English Final Retail 6/8/2000 17:00:00 8912 bytes 
 dsound.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 455680 bytes 
 dsound3d.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1339392 bytes 
 dsound.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 48171 bytes 
 dswave.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 15360 bytes 
 dsdmo.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes 
 dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 66560 bytes 
 dmusic.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 94208 bytes 
 dmusic16.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 11008 bytes 
 dmusic32.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 28672 bytes 
 dmband.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 25600 bytes 
 dmcompos.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 59392 bytes 
 dmime.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 168960 bytes 
 dmloader.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 30720 bytes 
 dmstyle.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110080 bytes 
 dmsynth.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 130048 bytes 
 dmscript.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 78336 bytes 
 dx7vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 600576 bytes 
 dx8vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1069056 bytes 
 amstream.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 63488 bytes 
 devenum.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 52224 bytes 
 dxmasf.dll: 6.04.07.1121 English Final Retail 9/21/2001 14:44:32 498448 bytes 
 mciqtz.drv: 4.00.96.0729 English Final Retail 11/3/2000 14:35:22 11776 bytes 
 mciqtz32.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 33792 bytes 
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes 
 qcap.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 167936 bytes 
 qdv.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 229888 bytes 
 qdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes 
 quartz.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 956416 bytes 
 quartz.vxd: 4.00.00.0501 English Final Retail 11/3/2000 14:35:22 5672 bytes 
 strmdll.dll: 4.01.00.3857 English Final Retail 6/8/2000 17:00:00 252736 bytes 
 vidx16.dll: 0.00.00.0000 English Final Retail 11/3/2000 14:35:22 10240 bytes 
 iac25_32.ax: 2.00.05.0052 English Final Retail 7/29/1999 08:27:02 199680 bytes 
 ir41_32.ax: 4.41.16.0002 English Final Retail 7/29/1999 08:27:04 848384 bytes 
 ir41_qc.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 115200 bytes 
 ir41_qcx.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 337920 bytes 
 ir50_32.dll: 5.1538.15.0044 English Final Retail 7/29/1999 08:27:10 739328 bytes 
 ir50_qc.dll: 5.00.63.0038 English Final Retail 6/8/2000 17:00:00 212992 bytes 
 ir50_qcx.dll: 5.00.64.0038 English Final Retail 6/8/2000 17:00:00 196608 bytes 
 ivfsrc.ax: 5.03.02.0038 English Final Retail 6/8/2000 17:00:00 139264 bytes 
 mswebdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 245248 bytes 
 msdvdopt.dll: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 74512 bytes 
 ks.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 117600 bytes 
 ksproxy.ax: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 116224 bytes 
 ksuser.dll: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4096 bytes 
 stream.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 41920 bytes 
 mspclock.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4800 bytes 
 mspqm.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 4848 bytes 
 mskssrv.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 6368 bytes 
 swenum.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 3456 bytes 
 mstee.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4896 bytes 
 mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes 
 nabtsfec.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 78448 bytes 
 ccdecode.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 13520 bytes 
 vbisurf.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 30992 bytes 
 msyuv.dll: 4.90.00.3000 English Final Retail 6/8/2000 17:00:00 32768 bytes 
 kstvtune.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 54544 bytes 
 ksxbar.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 40720 bytes 
 kswdmcap.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 84752 bytes 
 vfwwdm32.dll: 4.90.00.3000 English Final Retail 6/8/2000 17:00:00 69632 bytes 
 wstdecod.dll: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 56592 bytes 
 msdv.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 45744 bytes 
 
 ---------------
 Display Devices
 ---------------
 Card name: NVIDIA GeForce2 GTS (Micron)
 Manufacturer: NVIDIA
 Chip type: 
 DAC type: 
 Device ID: Enum\PCI\VEN_10DE&DEV_0150&SUBSYS_00161545&REV_A3\280800
 Display Memory: 63.5 MB
 Current Mode: 1024 x 768 (32 bit)(optimal refresh rate) 
 Monitor: Default Monitor
 Monitor Max Res: 
 Driver Name: nvdisp.drv
 Driver Version: 4.12.01.0377 (English)
 DDI Version: 7
 Driver Attributes: Final Retail
 Driver Date/Size: 2/8/2000 11:57:00, 66784 bytes
 Driver Certified: No
 WHQL Date Stamp: 11/1/206
 VDD: *vdd
 Mini VDD: nvmini.vxd
 Mini VDD Date: , 0 bytes
 Device Identifier: 
 Vendor ID: 0x10DE
 Device ID: 0x0150
 SubSys ID: 0x00161545
 Revision ID: 0x00A3
 Registry: OK
 DDraw Status: Enabled
 D3D Status: Enabled
 AGP Status: Enabled
 DDraw Test Result: 
 D3D Test Result: 
 AGP Test Result: 
 
 -------------
 Sound Devices
 -------------
 Description: SB Live! Wave Device
 Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_80261102&REV_07\BUS_00&DEV_09&FUNC_00
 Manufacturer ID: 1
 Product ID: 100
 Type: WDM
 Driver Name: emu10k1f.sys
 Driver Version: 5.12.01.3041 (English)
 Driver Attributes: Final Retail
 Driver Certified: Yes
 Date and Size: 6/29/2000 10:27:24, 286621 bytes
 Other Files: emu10k1f.sys
 Driver Provider: Creative
 HW Accel Level: Full
 Registry: OK
 Sound Test Result: 
 
 -----------
 DirectMusic
 -----------
 DLS Path: C:\WINDOWS\system32\drivers\gm.dls
 Version: 1.00.16.0002
 Ports:
 Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
 SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal
 MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
 Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
 SB Live! MIDI UART, Hardware (Not Kernel Mode), Output, No DLS, External
 A: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
 B: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
 SB Live! MIDI UART, Hardware (Not Kernel Mode), Input, No DLS, External
 Registry: OK
 Music Test Result: 
 
 -------------
 Input Devices
 -------------
 Device Name: Logitech WingMan Extreme Digital 3D (USB)
 Driver Name: joyhid.vxd
 Driver Version: 4.88.00.0400 (English)
 Driver Attributes: Final Retail
 Date and Size: 11/3/2000 14:35:22, 13055 bytes
 
 Poll w/ Interrupt: Yes
 Registry: OK
 
 -------------
 Input Drivers
 -------------
 Registry Key: msjstick.drv<0000>
 Active: Yes
 DeviceID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102&REV_07\BUS_00&DEV_09&FUNC_01
 Matching DevID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102
 16-bit Driver: msjstick.drv
 32-bit Driver: vjoyd.vxd
 
 Registry Key: msjstick.drv<0011>
 Active: Yes
 DeviceID: HID\VID_046D&PID_C207\0000USB&VID_046D&PID_C207&INST_0
 Matching DevID: HID\VID_046D&PID_C207
 16-bit Driver: msjstick.drv
 32-bit Driver: vjoyd.vxd
 
 
 ----------------------------
 DirectPlay Service Providers
 ----------------------------
 Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
 Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
 Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
 IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
 DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
 DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
 DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
 DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
 DirectPlay Test Result: 
 
 -------------------------
 DirectPlay Lobbyable Apps
 -------------------------
 FS2000 (DX7) - Registry: OK, ExeFile: fs2000.icd (7.00.00.4781)
 
 ------------------------------------
 Inactive Display Entries in Registry
 ------------------------------------
 None
 
 ----------------------------------
 Inactive Sound Entries in Registry
 ----------------------------------
 None